Notice to Guernsey, Jersey, and Republic of Ireland Customers

We are currently unable to send certain products to Guernsey (GY), Jersey (JE), and the Republic of Ireland.

Please contact a member of our customer services team to check product eligibility before placing your order. Standard orders to mainland destinations are processed normally, subject to the regional delivery charges outlined below.

Ordering:

All orders must be completed via our online checkout. If you encounter any difficulties, please contact us via phone or email and we will be happy to assist you. Whether paying via credit/debit card or PayPal, all orders will be held until payment has successfully cleared. Zalynco reserves the right to cancel orders with unverified card accounts or those linked to unverified third-party shipping addresses.

Delivery Charges & Regional Availability:

• Mainland Great Britain (England, Scotland, Wales): Free standard delivery.
• Channel Islands (Guernsey & Jersey): £25 delivery charge per order.
• Northern Ireland: £50 delivery charge per order.

Delivery Service Details:

• Dispatch: We dispatch orders Monday to Friday and aim to send every item within 24 hours. Weekend or Bank Holiday orders are dispatched on the next working day. If unforeseen circumstances cause a delay, we will notify you immediately.
• Transit Times: Delivery to Mainland Great Britain typically takes 1–4 working days.
• Tracking: Once dispatched, you will receive an email with tracking details. Please check your junk/spam folder if this does not arrive. Couriers may contact you using the phone number provided at checkout.
• Large or Heavy Items: Couriers require a pre-delivery notice for heavy goods. Please ensure you provide a valid phone number so they can arrange a delivery day. Drivers deliver to the kerbside only; they cannot carry items inside or assemble them.

Room of Choice Delivery:

For selected items, our delivery partner will deliver to a room of your choice and remove all packaging. Products eligible for this complimentary service are clearly marked on the individual product pages. There is no additional charge for this service.

Tracking your order:

Once your order is placed, we will send you an email confirmation containing your order number, order info and tracking number, keeping you up to date with the whereabouts of your package. Please check your junk/spam folder if you have not received the email in your inbox.