F) Shipping and Delivery Policy

Free Mainland England and Wales Delivery

We are delighted to offer completely free, fully tracked delivery on all orders to Mainland England and Wales, with no minimum spend required.

Please note: Deliveries to Scotland, Northern Ireland, and all offshore islands are subject to a shipping surcharge. This will be automatically calculated and displayed at checkout before you complete your payment.

Order Processing

We know you are eager to receive your new furniture. All in-stock items are dispatched directly from our UK warehouse within 1 working day of your order being placed.

Delivery Timeframes & Methods

Our delivery methods are tailored to the size and weight of your purchase to ensure it arrives in perfect condition.

Standard Items (Bedside Tables, Coffee Tables, Console Tables, etc.)
  • Carrier: DHL Tracked Service
  • Timeframe: 1–2 working days from dispatch (mainland destinations only)
  • Details: You will receive a tracking number via email within 1 working day of dispatch. Your furniture will arrive securely packed in drop-tested, transit-safe packaging.
Large & Heavy Items (Dining Tables, Wardrobes, Sideboards, etc.)
  • Carrier: Specialist 2-Man Delivery Team
  • Timeframe: 2–3 working days from dispatch (mainland destinations only)
Transit-Tested Packaging

We take quality control seriously. To guarantee your items reach you in pristine condition, all our pieces are shipped in heavily reinforced, drop-tested packaging. Most items require only minimal assembly (such as attaching the legs), so you can enjoy your new furniture within minutes of its arrival.

Tracking & Support

You will be kept informed every step of the way. If you need to adjust your delivery date after purchasing, or if you have any questions about your shipment, our dedicated UK-based customer services team is ready to help.